Refund policy
At Millet Mania, we strive to provide you with high-quality products. Your satisfaction is our priority, and we are here to assist you with any concerns regarding damaged or incorrect products.
Cancellation Policy
- Orders can only be cancelled before they are shipped.
- Once an order has been dispatched, it cannot be cancelled under any circumstances.
- To request a cancellation, please contact us immediately at buymilletmania@gmail.com or through our WhatsApp support.
- Approved cancellations will be refunded within 5–7 business days to your original payment method.
Returns
- We only accept returns for products that are damaged or defective upon arrival.
- To be eligible for a return, you must contact us within 24 hours of receiving the product and provide proof of damage (photos/videos).
- Perishable or opened food items cannot be returned due to safety and hygiene reasons.
- To initiate a return, please contact our customer support at buymilletmania@gmail.com.
Refunds
- Once we receive and inspect your returned item, we will notify you about the status of your refund.
- If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
- We only replace items if they are damaged or defective upon arrival.
- If you receive a damaged product, please contact us within 24 hours with proof (photos/videos).
For any further questions or concerns, reach out to us at buymilletmania@gmail.com.
🙏 Thank you for choosing Millet Mania!
